Now back to our regularly scheduled programming.
Its been a very long time, but "Ask The HR Chick" is back. She has crawled out from under the piles of paperwork on her desk to answer a question sent in by a lovely, talented reader.
The reader asked about following up after sending in a resume/filling out an application. Her question:
Hey V, hope all is well with you.
Just a quick question~
After submitting a resume (one to two weeks later) I would like to follow-up with “someone” in charge of hiring. I notice many of the places I am applying with are through recruiters who don’t give names, numbers, e-mail addresses or anything of the like. This tells me they don’t want to be bothered with us peons following-up with them.
Most of my research on the matter has verified this.
My question to you is this. If the advertisement for the job at least gives a contact name, should I hunt the person down to try and get at least an e-mail address so I can follow-up?
If there is no contact information given period for the job for which one is applying, is it worth trying to hunt someone down to follow-up? Or, just “See if you get contacted” and leave it at that?
It seems as if recruiters and other HR personnel don’t like to be bothered by applicants. (This is based on what I have found on the web).First off, lets go into why Companies do not get back to employees:
As an HR professional I can tell you that I do respond to every applicant, even if its only an email. I think it is rude to not respond to inquiries, even if you send an email or a postcard. However, many HR departments have been feeling the pain of the economy and are working with reduced staff and technology so they have only been dealing with the essential tasks to make the people side of the company run smoothly. Notifying rejected applicants is not considered an essential task.
The other issue is that with the worsening of the economy the sheer number of applicants for each open position has risen exponentially. Now I do not have exact statistics, but I will give you an example. I ran an advertisement for a 35 hour administrative assistant this summer. Position pays about 35K before benefits. I had over two hundred applicants in 48 hours.
So should you contact companies with no contact information? Probably not. You can always try to google the company name and HR and see if the HR person is active in any HR groups, but chances are you are not going to find them. And if you do contact them, chances are you are going to annoy them and they will carry this annoyance to your resume.
If you do know who the hiring person is, it is OK to contact them. However look at the ad. If the ad says NO PHONE CALLS OR PERSONAL VISITS that holds true for everyone.
The best thing to do in this case is to send out a lovely, handwritten note, expressing your interest in the position and letting them know the date you applied. Have your contact information written clearly on the note, or include a business card.
However, before you contact the Hiring Person you should be able to answer yes to all of the following questions:
1. Did I submit my employment inquiry in the manner dictated by the ad? If they say "apply through our website" and you sent in a printed application, chances are good your inquiry is in the circular file.
2. If a deadline for application was given, did you meet it or if there was no deadline has more than 1 week elapsed from the ad being posted to your application?
3. Am I actually qualified for the job, without being incredibly overqualified? Be honest here. If the job requires you to have strong conversational abilities in Spanish, regularly watching Dora The Explorer, Go Diego Go, and Handy Manny does NOT count.
4. Was my employment inquiry complete? The way the job market is, if we request a cover letter and you do not provide one, then we are skipping you over for someone who does not feel they are above the directions.
5. Did you use my tips discussed earlier on Ask The HR Chick to make your resume and cover letter stand out? No? Then shame on you. LOL!
Also, if you have a professional relationship with someone who works in the firm, it is worth contacting that person and letting him know that you applied for a position there.
When I am contacting people, I always let them know where I am in the process. For example, I will state that we are finishing up phone interviews by Friday and I will have called everyone who will be coming in for an interview by end of the day Tuesday.
If information regarding the next step in the process has not been given to you during the conversation, it is a reasonable question to ask the hiring people.
As a job hunter, I know that there is nothing more frustrating then sending out the perfect resume and cover letter for a job that you know that you would be awesome at. I could spout some trite words of consolation, but I know its not going to help.
Just stay with your support network and have your healthy ways to blow off steam.
I leave you with a fun training video on Sexual Harassment

